Returns & Exchanges
We want you to experience the life-changing comfort of KURU, which is why we offer a 45-day trial period for all domestic orders. If you are not completely satisfied with your fit, we provide free shipping on all returns and exchanges within the United States.
Initiate Your Return
Visit our online Returns Center and enter your order number and zip code to begin the process.
Select Items and Reason
Choose the items you wish to return or exchange and provide a brief reason for the feedback to help us improve.
Print Your Label
Download and print the prepaid shipping label provided and securely package your shoes in their original box.
Drop Off and Track
Drop your package off at any authorized shipping location and keep your tracking number for updates on your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing