Frequently Asked Questions
Everything you need to know about the world's most comfortable shoes.
How do KURU shoes help with Plantar Fasciitis?
Our patented KURUSOLE technology dynamically flexes with every step to hug and protect your heels, providing world-class support that helps alleviate pain from Plantar Fasciitis and other foot conditions.
What is your return and exchange policy?
We offer a 30-day return and exchange policy for all domestic orders. Items must be in new, unworn condition and returned in their original packaging to qualify for a full refund.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days within the continental United States, depending on your location.
Do KURU shoes come in wide widths?
Yes, many of our most popular styles are available in wide widths (2E for men and D for women) to ensure a comfortable fit for all foot shapes.
How should I clean my KURU footwear?
We recommend hand-cleaning your shoes with a damp cloth and mild soap. Avoid machine washing or drying, as high heat can damage the specialized materials and KURUSOLE technology.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options through Klarna and Affirm.